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Storage Outlet - Chino

13879 Central Ave, Chino, CA 91710

Office Hours
MON - SAT9am - 6pm SUN9am - 2pm
Gate Hours
Daily5am - 9pm
Google Reviews
rating 4.8
Write a Review

Margaret Lee

6 years ago
rating 5.0
When I first walked into the office I notice how clean and organized everything was. Then I met Mindy who introduced herself and she was very helpful. The experience of moving in it self was quite traumatic due to the large amount of furniture that needed to be compacted into the unit. We rented a unit then when the day came to move. We decided on a larger unit. Everything went smoothly. The One Dollar promotion for the first month, did help. However, you should note that it is probably best to rent at the beginning of the month to take full advance of the 30 days. We came in mid month. I am very satisfied with the security of the facility and accessibly. I would recommend this facility anytime. .

Hilda Eberle

2 years ago
rating 5.0
This place is always clean when I go. Very friendly and courteous staff.

Jasmine Vaswani

3 years ago
rating 5.0
Great experience!! First time storage renter and I am overly satisfied with service. The property manager April and customer service representative Grace were extremely helpful and quiet pleasant to speak to. The facility was very well maintained, extremely clean and updated. The security system in which they use is quiet high tech and makes me feel as though my possessions will be very safe. I will definitely be recommending this facility to anyone and everyone who asks about renting storage units and will definitely be praising April and Grace as wonderful people to work with. All requirements, paperwork, and rental issues were addressed and explained in great detail. Hopefully this consumer review will draw more happy customers to this facility!

Travis St.Amant

2 years ago
rating 5.0
Good clean place and large storage areas. Kind of hidden on the back though and small sign

Leticia Amador

2 years ago
rating 5.0
No body bother you

Albert Hernandez

3 years ago
rating 5.0
I've had a good experience at chino outlet storage and very good prices thanks

A Google User

1 year ago
rating 5.0
Look no further Storage Outlet is the best choice for personal storage. With a variety of sizes to choose from I found one to fit and accommodate perfectly for my belongings. The staff is great, friendly, easy going, and pleasant to do business with. Terri Romo assisted me with outstanding informative customer service, answered all my questions and provided me with everything I needed (see her!). The cleanliness of this place is pristine, orderly, and always properly maintained. Storage outlet is for everyone who needs affordable and excellent secure service. There are no competitors with affordable, gated, friendly service as I've been able to find other than here! A new and permanent customer

Manuel Parada

1 year ago
rating 5.0
Good prices and the lot is very clean

Susana Velasquez

1 year ago
rating 5.0
Very clean facility and they are very professional!

John Cervantes

1 year ago
rating 5.0
The storage facility is awesome and very clean well-managed great staff highly recommended to others in business and for personal use

Christina Vasquez

1 year ago
rating 5.0
Accommodating hours, super safe, clean and conscientious staff.

JP Berube

1 year ago
rating 5.0
The staff is great. They are very accommodating. As I grew my business from a tiny start-up to a real company, they helped me by personally letting me know when larger units became available (I moved units 3 times in a few months). Eventually, I had so much inventory that I had to move out and get a warehouse. However, I will use Storage Outlet again when I have overflow inventory. Prices are good, place is very clean, and the access hours are better than most places that I have seen.

Bellacandance10 Haha

10 months ago
rating 5.0
Got the best service from the manager Albert! He was able to get me a good price on the storage space that met my needs. I picked this place because of its cleanliness and distance to my place of residence.

Iliana Corpus

10 months ago
rating 5.0
Albert is the greatest! Thank you so much for helping me make the best choice to meet my needs instead of selling me something I didnt need. Very professional customer service and clean office. Thanks again!

Melissa West

10 months ago
rating 5.0
This location is clean and has great prices. The manager Albert is AWESOME and always professional and courteous. He seems to really know his business and is able to relay all the correct information. I highly recommend!!!!

Kristen d

10 months ago
rating 5.0
I've never used storage before and was pretty nervous about putting all my stuff in storage. The manager Albert at this store was super helpful he answered all of my questions and calmed my fears he even showed me around the property everything looked clean and under control. He was very patient with me and gave me time to decide without making me feel rushed even though it was almost closing time. I would recommend this store to anyone looking for storage and great service.

the SupremeMeetsGaming channel

10 months ago
rating 5.0
I had my belonging here for 2 years and the place was always super clean and felt really safe. The manager, Albert was always very friendly and helpful. Would highly recommend going here for storage.

Griselda Everett

10 months ago
rating 5.0
We stored our belongings here and everytime we went in Albert and Terry were always nice and friendly even when they are out cleaning in the heat. They were very clear about what steps we needed to take to close our account. All in all was very happy with the service here.

karen hively

8 months ago
rating 5.0
This is one of the cleanest, well maintained companies I have ever done business with. The staff are always friendly, informative and willing to go out of their way to get you what you need. Having never used a storage facility before, it's a little scary to know you are leaving your life in the hands of someone else. I am confident I made the right decision in putting all my belongings in their care. I highly recommend this facility to anyone needing this type of service.

Salvador Bonilla

6 months ago
rating 5.0
I've been here for 7 years and I've never had any problems. Good clean place

Mina Ruiz

5 months ago
rating 5.0
I have been renting a space from this storage for almost three years, I am very happy, the one thing I really like is that is very clean, and my furniture does not get dusty like in other places I have rented plus they have ac during the hot summer days inside the storage The staff is always very helpful, and very courteous. I highly recommend this storage

Christopher Klein

5 months ago
rating 5.0
The staff here is amazing. My family looked around town for storage facilities, when we found this one we knew it was the one. The staff is helpful and very nice as well as the facility itself is spotless. I have now worries about my things in storage here.

Tim Cunningham

5 months ago
rating 5.0
We have been customers for some time now. Beautiful and clean facility. We always feel safe there. Staff is very helpful.

Reba Parkinson

5 months ago
rating 5.0
Love this place! Staff is friendly, professional and helpful. The grounds are clean and access is easy to my climate controlled unit.

Eric Hung

4 months ago
rating 5.0
The location is very convenient to where I live. It is a very clean and secure unit and facility. Friendly and knowledgeable staff as well!

Anne Carroll

2 years ago
rating 4.0
Clean

Rosalind Charles

5 months ago
rating 4.0
Great location to store my family treasures. Easy rent paying system. Friendly knowledgeable staff. Facility is clean and storage space fits all my needs.

Jason McCammon

6 years ago
rating 3.0
Called on three separate days at different times during business hours, no pick up. Left a message, haven't heard back after 5 days. Finally went there in person a Tuesday at 1:05pm, sign on the door said "be back at 2:30pm". That was the final straw, I'm going down the road to A Storage Place, they answered in two rings first call. Either i have terrible luck or they need better service.
See all Reviews
rating 4.5
23 Reviews
Write a Review

Reba P.

3 months ago
rating 5.0
Love this place! Staff is friendly, helpful and the place is so clean and convenient!

Susie V.

1 year ago
rating 5.0
Very courteous and helpful staff, loved having a space with them at their Chino location! They call, text and email any heads up - such as leaving my unit...

Bin X.

1 year ago
rating 4.0
I have used them twice on different occasions. The staff is always helpful and courteous. Pricing is fair as well. The facility is clean and well...
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  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • Se Habla Espanol