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StorageMart

9N004 IL-59, Elgin, IL 60120

Office Hours
MON - FRI9:30am - 6pm SAT9:30am - 4pm SUN12pm - 4pm
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.8
Write a Review

Rebecca Rehm

3 years ago
rating 5.0
I wanted to thank Rafael! He really helped me get my unit. He was a pleasure to talk to over the phone and in person. He even ensured the unit was clean before I put my belongings in it. Brian (Manager) stopped by to check on me and see if I needed anything. Both of them were perfect gentlemen. The facility was easy to get to, clean and secure. Very glad I chose this facility! I would highly recommend this storage facility.

Richie Pieruccini

3 years ago
rating 5.0
This place is incredible I would recommend this storage unit to everybody in the area! When you go ask for Brian he is a Top-Notch guy and will take care of you

Robert Erney

3 years ago
rating 5.0
I have had a storage unit at StorageMart since 2007 and have always been happy with the unit. The current manager Brian Everett is extremely helpful if you need help with renting a unit and is always professional and understanding to your needs. I talked with him today and once again, has come though with servicing my concerns and needs. StorageMart/Brian Everett they're the best when it comes to renting a storage unit and service. Thank you! Robert Erney

Beverly Kirby

3 years ago
rating 5.0
Found this facility by searching online to shop around for best prices for my needs. Website was user friendly and provided the details needed without calling. Went to StorageMart in person where I met Brian. I explained what my budget and my storage needs were, within a matter of minutes he had two options for me. We did a brief walk through to see both storage options. I ended up renting that unit before leaving. Overall, StorageMart had a competitive rate and rental special that blew the price of my old facility out of the water. Here is why I give them five stars. * Great Customer Service (this is a biggie for me) * Easy and accessible unit when needed * Affordable * Clean Facility with climate control * Professional and knowledgeable staff

david loveless

3 years ago
rating 5.0
I've had a storage bin (or 2) at this location for more than 5 years now... Always clean and accessible. Management Team has been easy to work with and they communicate changes to me in a timely manner. I recommend!

Ammy C

3 years ago
rating 5.0
Best storage facility available. Great rates and excellent customer service! I would recommend them to everyone

Pam Fortune

3 years ago
rating 5.0
A friend of mine is moving to Illinois and asked me to look at storage options for him. Brian went above and beyond in helping me. He showed me multiple units and answered all my questions--even after I told him my friend wouldn't be here until September. What a pleasant change from the other storage locations I looked at. The other locations gave me a pamphlet and told me to have my friend come in (and they seemed very put out to even do that.) Brian treated me like a treasured customer, that alone would make me suggest that everyone rent here. The property and units are very clean and well kept up.

scvc111

3 years ago
rating 5.0
The wonderful folks at this StorageMart far exceeded my expectations. I have been a customer for over 10 yrs and wouldn't consider going anywhere else. The customer service is fantastic and the facility is impeccably kept. Thank you for all your hard work!

Michael Baranowski

3 years ago
rating 5.0
Rafael helped me and was very helpful and concise. Clean facility with good options. Can't ask for anything else really.

Daniel Pivaral

3 years ago
rating 5.0
Very Good Customer service!!! Excellent. Gave us best price and location of our 10x15 storage! Thanks a lot

Stefano Lanzi

3 years ago
rating 5.0
Brian is always on top of his game and very helpful while being professional at all times! Highly recommend StorageMart, Elgin!

Carrie Oltendorf

3 years ago
rating 5.0
The staff at StorageMart, Elgin, IL-59 are informative, efficient, and understanding. The space was clean, easily accessible, and secure. I highly recommend this storage location!

John Wolfram

3 years ago
rating 5.0
Always a pleasant experience dealing with the staff at storage mart. Stopped in today and Brian address all my questions.

Katie Lauber

3 years ago
rating 5.0
Thank you Brian and Rafael from the bottom of my heart. Due to life's never-ending changing circumstances, I have been a returning customer for about 8 years. Every single time I returned I have been met with exceptional kindness and compassion. No exceptions. I have been coming back to only one Storage Mart location (Rt 59 & Lake Street, Elgin IL) because it provided the one and only familiar surrounding for me. Keeping things safe and secure under lock & key until life settles once again is one of the most comforting things I know of. With much gratitude and respect, Katie L. Elgin, IL

Cheryl Owens

3 years ago
rating 5.0
Brian is the best in service and management! Give this guy a raise!

William Valencia

3 years ago
rating 5.0
I have kept my stuff at Storage Mart for a few years now. The staff is great and it is a safe place to use.

Loretta Gonzalez

3 years ago
rating 5.0
Clean, friendly, convenient and best of all my garage is finally empty just in time for winter. I'm very happy with my decision to rent at this location!

Lee Schackmann

3 years ago
rating 5.0
Have used this location before and currently. No trouble, great location and fair pricing

Holly Zuber

3 years ago
rating 5.0
I am so happy here I actually have 2 units--one for business and one for personal items. Brian is always extremely helpful and nice. I have just recently moved into a larger unit and Brian made the transition smooth, easy and fast! I recently moved my business storage unit from the national chain with the orange sign. Over there I experienced the exact opposite of what I get here. Over there the overall property was dirty and the people in the office could have cared less about me and my needs. Here the property is always very clean and Brian is always very helpful. I feel very safe entering my unit at all hours.

Mary Picatagi

3 years ago
rating 5.0
The best storage facility around. My boyfriend and I have been with this location for a year now and couldn't be happier with the experience. The facility is very clean, secure and fairly priced. Brian is a pleasure to work with as well. He is very helpful and understanding with any situation.

Dave Spala

3 years ago
rating 5.0
Very organized and we'll run establishment. The gentleman that assisted today was very knowledgable and helpful in set up and thorough with all information. Good prices and clean building too.

Morgan Withrow

3 years ago
rating 5.0
Very affordable and make moving easy! There's always someone there to help. Brian has been so kind and really helped us a lot throughout our crazy move making it go smoothly! I use to have another storage unit at a different place and once I found this once I immediately switched, savings tons of money!

Christopher Weir

3 years ago
rating 5.0
The main office was clean and offered a variety of storage and moving supplies. The store manager was helpful and curtious. From my research, compared to competitors, Storage-Mart had the lowest prices, offered the same size units, and had better availability. I was able to rent a unit and eventually cancel the unit with ease and without hassell. I would recommend Storage-Mart to anyone looking for some extra storage space.

Van Ratsavongsy

3 years ago
rating 5.0
Great price and awesome services. Highly recommended.

Billie Hartless

3 years ago
rating 5.0
My wife and I have been with Brian and this store for almost 4 years. We started with one unit and ended up with two. The pricing was much less than we had expected; the site is very accessible, and the buildings clean and secure. I cannot thank Brian and Rafael enough for their customer service. GREAT experience, and will recommend to everyone.

Jason Nachowicz

3 years ago
rating 5.0
Great initial walk through experience. Facility is pristine and units are wonderfully air conditioned. Looking forward to storing my belongings here.

Jim Bechtold

3 years ago
rating 5.0
Very easy process... quick and painless Brian made it very easy

Peter Panagakis

3 years ago
rating 5.0
Quick easy check in process. Gentleman in front was very nice and took care of us!

Corey Mattas

2 years ago
rating 5.0
Rafael Moore was extremely helpful. He shows great customer service.

Pat Richardson

2 years ago
rating 5.0
Brian was AWESOME!!! He helped me pick out the perfect unit to store my knick knacks. He asked all the right questions and explained everything to me. I will be sure to recommend Storagemart to my friends and family.

starry night

2 years ago
rating 5.0
It has been a great experience with storagemart. .Brian and the other nice gentlemen (forgot his name)who works there are both very polite and helpful. I will definitely recommend them to other people and very nice and safe area. Very well maintained and clean. Thank you storagemart for your service:)

SpiderDude 12

2 years ago
rating 5.0
Check-in was easy thanks to Rafael! Great customer service!

Marcus Bates

2 years ago
rating 5.0
I just wanted to say that this location is great and easy to find. I also wanted to commend the assistant mananger Raphael he went above and beyond what was required of him to do. Raphael was very understanding and then helpful which in turn made our experience great. I will recommend this storage mart location to others no doubt about it.

Kevin Williams

2 years ago
rating 5.0
I called first and spoke with Emil to confirm with him the hours and how to change a lock (I lost the original keys). He was very polite and to the point. When I showed up about an hour later, he remembered my call and was ready to complete the paperwork and replace the lock. He was very professional. He got the job done and assisted me in replacing the lock. The office, lot and the buildings - inside and out - were all very clean and well-kept. Thank you, Emil for your assistance.

Katrina Maragay

2 years ago
rating 5.0
I want to personally recognize Mr. Rafael for his exceptional customer service! If I could I would rate him 10 stars because he is polite, cordial, honest, and very accommodating. I've been a customer with Storage Mart for many years and I will continue to recommend people looking for awesome storage space here. Rock on, Rafael It's my pleasure doing business with you.

David Arndt

2 years ago
rating 5.0
Just what my wife and I needed before moving into our new home. Emil and Rafael were great and easy to work with.

Meagan Edgren

2 years ago
rating 5.0
Great location, clean facility, for a great price. The manager Emil was a great help getting me set up with the perfect space to store my furniture.

Mary M. Gajda

2 years ago
rating 5.0
Very clean building. Storage Units are adequately sized. All climate control. Love the Easy access to get to second floor with inside Garage transport to the elevator. Extremely reasonably priced. Can move in first day with insurance proof. Easy ways to make payments online due to weather conditions. Courteous staff!

ubaldo loeza

2 years ago
rating 5.0
Awesome staff, very friendly. Great prices on all size storage units.

George Mandas

1 year ago
rating 5.0
Great self storage facility. I rented a unit for several years. Interior, temperature controlled. My property was protected from the elements, the building and exterior well maintained. Access was simple and the staff was always very helpful. Thank you Emil for your assistance today.

J Stapert

1 year ago
rating 5.0
Great! Emil was very helpful and the facility is very clean and well kept. Regular rounds happen and security was good. Excellent environmentally controlled conditions.

Peter Salek

1 year ago
rating 5.0
1st the Facility Manager, Emil was great. I was stock in traffic and he waited past closing time to show me the space and finalize the rental. Can't say enough about his professionalism and efficiency with which he handled all aspect of my new account. Facility is great, clean with good access.

Adam Thompson

1 year ago
rating 5.0
Very safe and secure storage facility. Had an interior 2nd floor unit. Stored my belongings safely for 10 years. I was in school & relocated after graduation to Florida. Bought a home and time to get my belongings here. Emil was EXCELLENT and worked with my mover. THANK YOU!

Ben Mcinturff

1 year ago
rating 5.0
I just moved out of my storage unit. We finally completed downsizing from two houses to a two bedroom condo after three years. The business is great to deal with. Friendly courteous staff. Clean property and common areas. The security of the site is good. For any reason you can think of, I never had a problem with StorageMart. Thanks for three years of peace of mind

Nicole Pauzuolis

1 year ago
rating 5.0
Great experience all around. Easy access any time of day. The manager was very helpful!

Roshni Patel

1 year ago
rating 5.0
I had a very frustrating experience with Public Storage in Glendale Heights (stay away!) and Im glad I found Storage Mart. I called this past Sunday and I spoke to Rafael. He was very friendly and answered all my questions. When I got there, he gave me a tour and answered a few more questions. He even left a cart in the building where my unit was so I didnt have to push it from the front to my unit. I am so glad I came here. I felt at ease signing for the unit here versus Public Storage. The unit itself was decent, nothing fancy. I am renting a medium climate controlled unit. I did see a few dead bugs and cobwebs in my unit which was the only con. I put down tarps and covered everything that I am storing. Hopefully bugs dont get in. Overall, I am very pleased and will recommend this place to all my friends and family. Rafael deserves a raise!

Raymond Sowinski

1 year ago
rating 5.0
Emil and this facility are great. Conveniently located for us. Easy access. We had a light out in our unit. I informed Emil and he fixed it immediately! Moved out November 2018. During move out, there was snow/ice. Another worker stopped by and personally shoveled and salted to save us from slipping/injury. Overall good experience here.

Reception Flip Flops

1 year ago
rating 5.0
Great place and great price. I have 2 units for my business and the owner was extremely nice! What more can you ask for?

John Flisk

10 months ago
rating 5.0
Clean well maintained storage facility. Emil is very helpful. Great prices, would recommend this facility for sure.

Matt Doering

10 months ago
rating 5.0
I wish every place I did business with had someone like Rafael. Super nice guy and very informative. He made my decision to rent easy.

Cody Baumann

10 months ago
rating 5.0
Rafael helped me a lot. Answered all my questions in regards to space for my items and what would fit better for my budget. Have used storage mart in Elgin a few times already. Will continue to have my business. Thank you Rafael!

felipe Sanchez

10 months ago
rating 5.0
Great costumer service, good place to storage all things.

Jake Hunsicker

9 months ago
rating 5.0
Super easy to set up as a college student, and a trusting environment with employees and facilities!

Steven Weniger

8 months ago
rating 5.0
Rafael has been amazing throughout this process. He has made difficult decisions easy and the choice to use Storage Mart simple. Clean facility with great pricing.

Josh Oddo

8 months ago
rating 5.0
The best place for your storage needs. Rafael took great care of us and our needs. I would recommend this location to anyone looking for a temporary storage solution. A+

Pat Zeman

8 months ago
rating 5.0
I do not know the name of person that helped me but he was wonderful. Efficient and very nice. It was such an easy and fast experience

Jen H.

9 months ago
rating 5.0
Clean facility. Easy access. Any time I needed to go in and talk to staff, they were always very friendly and helpful. I definatly would recommend this storage place to others.

Victor Chen

8 months ago
rating 5.0
Emil was great to work with. Easy and fast to rent the locker. Large and clean lockers. Got one indoors which was very nice. Would recommend to all.

Falcon Moving

8 months ago
rating 5.0
Clean and well maintained facility. They are right off or 59, and super convenient for us. There's a few other storage facilities that are also within a 2-3 mile radius of our base of operations, but we only refer out clients to Storage Mart. It's always very to load our customers in and out of this place. If you're going to hire a moving company to move you in or out of a storage facility, you should go to Storage Mart, because there aren't any obstacles that make the move take longer, so you will end up saving money and time.

Amanda Archer

8 months ago
rating 5.0
Quick and painless process to get a unit for three months while waiting for our new house to be built. Rafael was very helpful and made sure we were taken care of based on our needs. Definitely recommend!

Paul Markowski

7 months ago
rating 5.0
Emil made the process painless he assisted in figuring out how much space we would need. Doing business was easy and fast .

Hugh Benjamin

5 months ago
rating 5.0
Walked in off the street and Rafael made the decision to rent at this location very easy. Highly recommended!

Tobias Brysiewicz

5 months ago
rating 5.0
These guys have been accommodating and friendly for the last year Ive been renting out a storage space, but yesterday they were life savers! We broke a roller cart that we NEEDED to move some furniture and Emil saved the day by letting us use their roller cart. We were very fortunate, considering we broke our cart with a piece of furniture half way out the unit!

Araceli Ortiz

3 months ago
rating 5.0
My husband and I have kept our belongings here for 3 years and we are thankful we found a place that is professional and value their customers belongings (business). It's a private facility that is well maintained and clean. Thank you Storage Mart for being a business we can trust!!! Jose and Araceli Ortiz

Jim Garstka

3 weeks ago
rating 5.0
I've been with this location for almost 5 years and never had an issue. The facility was always kept clean inside/out and never had an issue with security of my belongings. Customer service from Emil is always great, he is very easy to deal with. Don't hesitate to use this facility!

Janet Lux

1 year ago
rating 4.0
Very helpful and friendly. He took us to the locker we would be using. Brought a cart for us to use to transfer our goods to our storage locker. Then cleaned out the locker with a broom so it was nice and clean for our goods. Very nice clean property.

Jdmistic .

5 months ago
rating 4.0
With the hours I work I wish it were accessible 24 hours. Other than that it's a great place, ver clean and friendly.

Michael R

2 years ago
rating 1.0
Abhorrent Customer Service - The place is clean and climate controlled which is nice. However - When I initially rented a year ago I pre - payed with a credit card and received a small discount. Last month with my year ending I went into the office and asked if I could do the same thing. They told me "probably not" and they would check with "corporate" and get back to me. Nobody ever did - Instead they locked me out on the day my rent was due. I discovered this on July 4th, when nobody is there. They have a good location and they have a clean space, so if you can tolerate completely incompetent, inept, unresponsive customer service and being locked-out as an initial form of communication, it's OK I guess.
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rating 5.0
3 Reviews
Write a Review

Kris A.

9 months ago
rating 5.0
Quick and easy, efficient online reservations. Got a call right away and was taken care of. The manager there Emil was polite, courteous, and took care of...

Rose S.

2 years ago
rating 5.0
They have been very helpful. I rented a storage unit. Actually I accidentally rented 2 storage units and when I called about my error they fixed it and...

Ken C.

6 years ago
rating 5.0
Great online rental process. Rented on Sunday knowing Office was closed. Went to site on Monday morning, property manger processed my rental. He was very...
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  • 24 Hour Cameras
  • Boxes & Supplies
  • Bright LED Lights
  • Carts & Dollies
  • Climate Control
  • Delivery Acceptance
  • Drive-up Access
  • Elevator
  • Exterior LED Lighting
  • Gated Entry
  • Interior Hallway
  • Online Bill Pay
  • Online Rental
  • Rental by Phone
  • Roll Up Doors