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StorageMart

3100 North Mannheim, Franklin Park, IL 60131

Office Hours
MON - FRI9:30am - 6pm SAT9:30am - 4pm SUN12pm - 4pm
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.3
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Arty mew

2 years ago
rating 5.0
Friendly staff. They let you use dollys to move your stuff and it made everything easier.

Mary SCHUSTER

4 years ago
rating 5.0
Great facility. Clean, safe, excellent customer service. We have a son in college and we store his belongings from his dorm. This is our third summer using Storage Mart. Storage Mart's price was cheaper than the other places we looked at. Referred many of the my son's college friends that needed storage over the summer. Had zero problems. Easy paperwork.

Martin Essenburg

4 years ago
rating 5.0
When we moved overseas a few years ago, we needed a unit to store a number of our things. We were impressed with the StorageMart concept, particularly with the wide range of different sized climate controlled units that were available, the security of the building, and the convenience to O'Hare airport. We also found the price to be very competitive and the people we interacted with were friendly. When we moved back to the US, we still needed a storage unit, but did not require a unit as big as the one we had. The StorageMart manager was most helpful and proactive, working with us to find a smaller unit that would be acceptable for size and price. Our belongings were dust-free and in the condition we left them.

Kimmie Koz

4 years ago
rating 5.0
I moved from public storage to storage mart and have been SATISFIED with storage mart for years. They offered better pricing, very clean, climate controlled, very friendly staff. Always answered all my questions. They always take the time out to help determine which storage unit would be the best fit for me. I would recommend this place to anyone looking for a storage unit.

Joe Montalbano

4 years ago
rating 5.0
I did a fairly extensive search and Storage Mart had the best combination of price, quality facility, and excellent service. I've not been disappointed since I moved some things in about 1.5 years ago.

William Loster

2 years ago
rating 5.0
Clean and friendly.

don kon

2 years ago
rating 5.0
Dalibor

Jamilex Barreto

2 years ago
rating 5.0
Rafael Was Very Helpful & He Provided Very Good Customer Service

adrian treyo

2 years ago
rating 5.0
Rafael was amazing in helping me pick a perfect size unit , the process was so easy and understandable. I would highly recommend anyone to come to him for help. Very great customer service.

Rakhitha Basnayake

2 years ago
rating 5.0
Very friendly customer service. Climate controlled units are the best. Well maintain units. I want to give thumbs-up for the management, they take care of all your concern and provide much help as you needed.

Jon Niewinski

2 years ago
rating 5.0
Rafael was a huge help, very friendly and polite. Recommend this place very much

Omar White

2 years ago
rating 5.0
Rafael and lora were awesome they really helped me the customer service eas great and the stroage was clean and nice so I.thank.them for.they help

Joseph Parylak

1 year ago
rating 5.0
The staff is so friendly and accomodating. I would definitely recommend this place to anyone that needs storage!

Cedric Monson

1 year ago
rating 5.0
Easy sign up process, one month free, clean and secure. All you really need in storage!

Milen Vilarov

1 year ago
rating 5.0
Great customer service by Michi

Ray Contreras

11 months ago
rating 5.0
The place is very clean. Well lit. Pretty well climated so your stuff will stay nice and cool.

Tia Burtin

6 months ago
rating 5.0
So far, this is a great storage. I like them better than Public Storage, this particular location always clean and my unit is safe

Alice Smalley

3 months ago
rating 5.0
I use StorageMart as the place to store my household items. It is s secure facility with both locked entrance gates and lockers/units. I like that there are various sizes of units and comparable prices. The staff takes care of assuring the security of the units and there are monitors for assistance. Long term or short term, no ltime set lease, helps when relocating or just needing a place for storing. I recommend StorageMart.

Maria Cortina

3 months ago
rating 5.0
The facility is well cared for an clean. All staff and friendly, knowledgeable, and helpful. Never had any problems with my 5+ year unit. Recommend.

Manfred karling

3 months ago
rating 5.0
Great location. Great employees. Cleanliness A+

Ruth Romano

3 months ago
rating 5.0
Whenever we are there, the employees are always friendly and helpful if we have any questions or need help of any kind.

S Stein

2 months ago
rating 5.0
I was very pleased with my experience at Storage Mart in Franklin Park. The facility is kept clean and is well-maintained. Jason, the manager, was always very helpful...if I needed anything he always tried to accommodate. Desiree also has a can do attitude. I would recommend this facility.

adam rose

3 years ago
rating 4.0
Clean place to hide things

sue sue

9 months ago
rating 3.0
Nice clean place climate control but 1. When on your floor. No signage where is the elevator but there exit signs. 2.. no signs to point where is the 400 row the 600 row u gotta go in circles 3. Very hard to get an elevator.

Ron LaBellarte

3 months ago
rating 2.0
Facility is very nice. But prices rise very quickly to twice what all other storage facilities charge for the same space. I am not referring to the introductory rate either. That offer was 1st month free. Now I pay more than twice what I pay from the beginning. I am in process of moving my things to the competitor.

Marko Polo

2 years ago
rating 1.0
Don't go there they keep raising your rent you're looking at a 10 by 15 for $249 after a Year's renting instead of keeping you as a good customer to push you out the door or take your s*** in they always raise you during the winter so you can't move right away call it Lookout on this place four years customer and it's terrible.. You're fighting with the people cuz you park in front of your door or somebody's fighting with you because you're blocking their door always raise rent on the tents

Sofia Krait

1 year ago
rating 1.0
Was totalling mislead here- I called to rent a storage unit and was told the price is " 55.99 for a small one " but we will give you a discount of $35 which was totally a bs game. then the woman over the phone claims I have to have insurance for $11 each month, I explained that i did not want insurance so she said fine/ She signed me up, took a deposit and asked me to go in to pick up keys. When I showed up at the storage place, I was told to pay 45$ and that insurance was not an option it is instead a MUST. the older lady manager who was there altho was helpful, she got on the phone laughing with whoever signed me up since their lil stupid game " to tell people what they want to hear in order to go in'" WORKED ON ME. Clearly wasted my day! and had no choice since they wasted my whole day, I had 2 cars full and so I had to pay extra in order to get it done. She lied to me over the phone and instead of apologizing they laughed straight to my face. Do not rent here

JONATHAN NIEWINSKI

1 year ago
rating 1.0
Staff is a joke. They always seem to disappear and are never to be found. I gave the lady my driver license to borrow a moving cart and 10 minutes later she's gone with a sign saying will return in half hour which caused me to be late for work. Which I need my license for considering I'm a tow truck driver. When she finally had returned she was with another employee who claimed to be the manager only when I started complaining. He told me they where showing a unit which was a lie considering I went looking all over the property and found not one person anywhere and why does it take 2 employees to show one unit anyways. I call bull. Trying to get a number to reach someone off the website was a waste because it's all animated. There should be someone in the office when taking people's form of identification that need to be returned. All the "manager" could say was we will try to be better. That's all you ever hear when you bring anything to their attention. I've complained multiple times about carts being broken, lights in facility repeatedly failing, that the 3rd floor never gets cleaned only the 1st floor ever does, elevators not up to code and unsafe which i was told they aren't up to code because the phone doesn't work in it, and about other tenants blaring music which can be heard through whole building and even outside. Even though I've mentioned all these things to employees nothing ever gets done. Corporate needs to step in and take charge of these employees before they completely ruin this location all together. I will be changing to another storage company if things can't be turned around.
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rating 4.0
5 Reviews
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Pam K.

2 months ago
rating 5.0
I was looking for a storage unit because I lost my husband and had to sell my house and after speaking with Jackie she was so very helpful and comforting...

Kit N.

8 months ago
rating 5.0
So far so good! Super clean, well lit, and ridiculously helpful staff! I'm very happy with my choice to store my extra belongings at StorageMart!

Judi F.

2 years ago
rating 4.0
I have had no problems with renting or storing of my items at StorageMart. The few times I have had to deal with an employee, they were more than helpful...
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