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Ft Worth Northwest

1850 Ephriham Avenue, Fort Worth, TX 76164

Office Hours
Daily9am - 6pm
Google Reviews
rating 3.9
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P Browder

5 years ago
rating 5.0
This is a really well run operation here in Fort Worth. Great location near downtown and a great staff. Denise, the manager, is extremely nice and helpful. She is always there when I call and quick to answer any questions or help with anything I need! I have stored boats at this location as well as a storage unit. Never had one issue with either. I have dealt with some less than reputable storage locations in the past, so this was definitely a nice change, so I am happy to recommend this to others!

DIANA Sandoval

1 year ago
rating 5.0
They were friendly and very knowledgeable. Service was quick and process was simple

Dianna Baker

1 year ago
rating 5.0
The storage is under new management and currently cleaning and upgrading the facility. The new manager is super friendly and helpful. Kim showed me around the facility and the available units that I could rent. The prices are comprable to other storage facilities. They also sale moving supplies and rent UHAUL Trucks here.

Indazen

2 years ago
rating 5.0
Very nice employees. Had exactly what was needed. Speedy return process.

Bobbi Jo Villanueva

2 years ago
rating 5.0
The 2 ladies who run the place are vet h kind and polite. They seem to work with you if you have a problem.. The place is clean

J L 2

1 year ago
rating 5.0
They've always been friendly to me, but I've always been friendly to them, so maybe that's how life works...

Gabrielle Gonzalez

1 year ago
rating 5.0
Just signed up today! So far so good! Friendly and helpful staff!

Laura Garza

1 year ago
rating 5.0
Just leased a unit space today, was greeted with a friendly smile and was attended to very well, very professional but humorous and enjoyable. Found just what I needed at a very reasonable price, unit was clean and ready for move in!

Patriot P A III

1 year ago
rating 5.0
Great place to pick up a truck or trailer. The young man working there is very nice and he explains everything step by step if you have a break down or in a accident. Most places don't bother telling you they let you read up on it. He doesn't . This kind of staff makes a person want to come back because it shows that they care.

Ms Meanna

10 months ago
rating 5.0
Thomas is a great customer service representative, I got on & out of there in no time with all the information I needed & didnt even have to ask quest! Keep up the great work!

General Manager

10 months ago
rating 5.0
We use this storage facility for all our business needs; the manager is AMAZING here !!!! Honest; Fair, Secure and most of all reliable. I will always go here for all U-Haul needs and all employees are with me on saying we recommend them to all our guests who stay with us!!

James Darr

10 months ago
rating 5.0
Thomas was very helpful. He kept my reservation open until I arrived

Ms Meanna

8 months ago
rating 5.0
Thomas is a great customer service representative, I got in & out of there in no time with all the information I needed & didnt even have to ask a question! Keep up the great work!

Ron Sears

7 months ago
rating 5.0
Great staff. Very helpful.

Stina Olguin

4 months ago
rating 5.0
Friendly staff courtious and very helpful explained everything so there were no surprises thanks Kim

Dolores Lucio

5 months ago
rating 5.0
Kimberly was amazing, explained everthing, had us in and out fast.

Michael Pantelis

1 year ago
rating 4.0
Really helped us when we needed to U-Haul quickly

Jo Salazar

1 year ago
rating 3.0
Great location for your self storage! Security out the wasooo to get in and out which is great for your things! Have not used it but my family member has and just gave them a ride to the place.

Christion Rawls

7 months ago
rating 3.0
It's just average storage facility but decent service and very polite management

Cody Farmer

3 years ago
rating 1.0
DO NOT store your belongings at this place of business! My stuff was there for one month and when I went to move my boxes were crawling with roaches!!!! I was mortified! Couldn't even move my belongings in my new house until I bombed, in fear of bringing them into my new residence! Please take your business elsewhere!!!!!

A Google User

7 years ago
rating 1.0
There are rats in this location messed up my Couches, mattresses.

Tj Phillips

1 month ago
rating 1.0
This place is disgusting. They have rats and roaches. The management is extremely rude and incompetent.

Jason Billingsley

1 month ago
rating 1.0
The management was very rude. He seemed very annoyed with my question . We took our business down the street to Public storage. I guess company's will just hire anyone these days
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RosieAnn O.

4 years ago
rating 1.0
Worst customer service if it's not your first time.! They were very nice the day I opened my account. But, every time I come in to make a payment, the wait...